If you are in need of crisis support, unfortunately MHFA England cannot provide this emergency support, but there are lots of people that can. Please see the links at the bottom of this page in our 'Mental Health support services and emergency help' section for further contacts.

General enquiries

We love to hear from you and are more than happy to help with any of your questions. We also like to hear your feedback.

For general enquiries, please fill out our online form below. If you could provide us with as much information as possible, this will ensure your enquiry is directed to the correct person who will email you back as soon as they can.

Alternatively, you can contact us by emailing info@mhfaengland.org or call us on 020 7250 8062.

Office opening hours are Monday - Friday 9am - 5pm.

Write to us

MHFA England, 49-51 East Road, Old Street, London, N1 6AH

MHFA England policies

Complaints Policy

Equality and Diversity Policy

Press enquiries

For all media enquiries please contact our press team directly on 020 7250 8116 or email media@mhfaengland.org.

Mental Health support services and emergency help

MHFA are dedicated to raising mental health awareness and challenging stigma in society. Although we don't provide emergency support on an individual basis, there are lot of people who can. Here's a list of people who offer individual or emergency support for those in crisis:

If you feel like harming or hurting yourself or other people:

  • Call 999
  • Go to your nearest Accident and Emergency (A&E)

NHS 111

Free number to call if you need medical help fast but it's not a 999 emergency. They can direct you to your local crisis support services and also offer health advice 24 hours a day, 365 days a year

Telephone: 111
Website: www.england.nhs.uk/ourwork/pe/nhs-111/

Emotional Support

Provides emotional support for people 24 hours a day, 365 days a year. They allow people to talk about feelings of distress and despair and are confidential and offer non-judgemental support.

Telephone: 116 123 (Freephone 24 hours a day)
Email: jo@samaritans.org
Website:  www.samaritans.org

SANE Mental Health Helpline
SANE runs an out-of-hours helpline offering specialist emotional support and information to anyone affected by mental illness, including family, friends and carers. Open every day of the year from 6pm to 11pm.

Telephone: 0300 304 7000 (6pm-11pm)
Website: www.sane.org.uk/what_we_do/support/helpline

Mind Infoline

Mind Infoline gives confidential support and information on lots of mental health related issues including where to get help, drug treatments, alternative therapies and advocacy. Mind also has a network of nearly 200 local Mind associations providing local services.

Telephone: 0300 123 3393 (9am-6pm Mon-Fri except bank holidays)
Email: info@mind.org.uk
Website: www.mind.org.uk/information-support/helplines/

Rethink Mental Illness Advice Line

Provides expert mental health information & advice on practical issues. They also give help to carers, health professionals, employers and staff.

Telephone: 0300 5000 927 (9.30am-4pm Mon-Fri except bank holidays)
Email: info@rethink.com
Website: www.rethink.org/about-us/our-mental-health-advice


ChildLine is for young people up to the age of 19 to contact regardless of the size of your problem. You can talk to a ChildLine counsellor about anything and this is a free, private and confidential service.

Telephone: 0800 11 11
Online chat: www.childline.org.uk/Talk/Chat/Pages/OnlineChat.aspx
Website: www.childline.org.uk