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Chief Executive
Sarah McIntosh's career is grounded in HR and wellbeing, and she has many years of experience working with membership organisations. From mutuals and social enterprises, to co-operatives and charities, social purpose has been key to the organisations that Sarah has worked for, with their profits reinvested to bring about positive social change.
Sarah’s career began in developing organisational culture and customer experience within the financial services sector. She found a drive for considering diversity and wellbeing when developing the experiences of customers, members, and employees. She was appointed the Head of Diversity and Wellbeing at the Co-operative Banking Group for several years as a result of this passion, delivering award-winning thought leadership by improving the experiences of over 6 million members and twelve thousand employees.
Her work also meant she was involved in developing guidance and codes of practice as part of the Equality Act 2010, influencing laws around the provision of goods and services as well as the development of sector-specific guidance in applying the Mental Capacity Act in the provision of financial services to vulnerable adults.
Sarah has worked in Director roles leading on HR and HR consultancy, and recently graduated with a Master’s in Business Administration from the University of Bradford. Her research and dissertation focused on employee mental health and wellbeing needs within the social enterprise sector.
Alongside her work at MHFA England®, she is also a Companion of the Chartered Management Institute, and acts as a Non-Executive Director at Social Enterprise UK.
Director of Finance and Operations
Pardeep Dhoofer is Director of Finance and Operations at MHFA England®. He has been a financial professional for over 25 years, with over ten years' experience in a leadership role.
Prior to his current role Pardeep worked in higher education, leading the Reporting and Financial Planning team at Queen Mary University of London (QMUL), a Russell Group university. He has previously worked in the charity, property, retail, and financial services sectors.
Having gained an Accountancy and Finance degree from the University of Greenwich, he later qualified in 2009 with Chartered Institute of Management Accountants (CIMA), where he is now a member of the South London branch committee. He is also a mentor on the CIMA mentoring programme.
Pardeep is passionate about the third sector and organisations focused on providing positive social impact. He spent seven years at the British Heart Foundation and has been Treasurer and Trustee at Headway East London, a charity supporting people affected by brain injury, since February 2021. He is also a supporter of the National Deaf Children’s Society.
Pardeep is an advocate of equity, diversity and inclusion (EDI) in the workplace. Having previously been a member of the Professional Service Equality Diversity and Inclusion Steering Group at QMUL, he is now part of the EDI Group at Headway East London.
Pardeep prides himself on strong leadership and team development, and has enjoyed taking the lead on several improvement projects while challenging existing processes and methodologies.
Pardeep joined the Executive team at MHFA England in August 2021 and is responsible for overall leadership of the Finance, People and Wellbeing and the IT and Facilities teams. Amongst many achievements so far in his role, under Pardeep’s directorship MHFA England was awarded the 2022 Great Place to Work certificate, including a specific award for workplace wellbeing. Pardeep is looking forward to building on these successes and working with the leadership team to develop and deliver MHFA England’s strategic goals.
Director of Delivery
Emily’s career has focused on bringing together diverse groups of people, from community organisations to businesses and youth groups, to drive positive societal change. She has led impactful work on sustainability, mental health, and organisational development across a range of sectors.
Emily started her career working on environmental behaviour change campaigns to engage young people on climate change, going on to play a leading role in the award-winning Student Switch Off energy-saving programme. She managed the £5m HEFCE Students’ Green Fund, engaging over 120,000 young people in environmental and social sustainability projects at 25 different universities and colleges throughout England.
Emily has been with MHFA England since 2020 and led on the creation and implementation of a new QA framework and development programme for our Instructor Member community. As interim Director of Delivery Emily has responsibility for overall leadership of the Development, Communications & Campaigns and Membership & Customer Experience departments.
Emily holds a BA in Psychology and Philosophy from University of Reading, and an MSc in Sustainable Development, specialising in organisational development, from SOAS, University of London. She is also a Clore Social Leadership Fellow.