The MHFAider® qualification is an Ofqual regulated RSPH Level 3 Award in Mental Health First Aid.  

It is a marker of excellence and a chance for learners to demonstrate their expertise and commitment to the role. 

The awarding body is Royal Society for Public Health (RSPH). 

Established in 1856, RSPH is an independent campaigning and educational charity dedicated to improving and protecting the health of the public.  

RSPH is the world’s longest-established public health body. It awards 40,000 qualifications annually and is the UK’s leading Ofqual regulated Qualifications Awarding Organisation in public health. 

Together we share the belief that mental health is a public health issue. By partnering with RSPH, we can improve the health of the nation together. 

Like RSPH, we share the belief that mental health is a public health issue. By partnering with them we have created a market leading Ofqual regulated MHFAider® qualification, that upholds our commitment to quality.  
 
RSPH Level 3 Award in Mental Health First Aid gives you the opportunity to test and embed your MHFA knowledge further with a practical MHFAider® qualification eAssessment. 
The qualification is called RSPH Level 3 Award in Mental Health First Aid. It is also known as the MHFAider® qualification 
The MHFAider® qualification will increase your confidence to carry out the MHFAider® role effectively. It is a chance for you to demonstrate your commitment to the role and your expertise, whilst furthering your own development. 
No. Completion of the MHFAider® qualification is optional. You can carry out your role as an MHFAider® without it, but you will not be qualified by RSPH. New dates will be made available on a monthly basis. 

You can register your expression of interest to complete the MHFAider® qualification from Tuesday 7 February 2023.  

Once you have registered, you will be given a choice of dates to complete the eAssessment. The first available eAssessment dates will be at the beginning of March 2023. New dates will be made available monthly basis.

The qualification does not currently carry any CPD points, however if you are an MHFAider® for your workplace, we are open to discussion should they wish to recognise it as such. 
From Tuesday 7 February 2023, MHFAiders® who have completed our new MHFA course, those who have completed the MHFA Refresher from 28 September 2022 onwards, and those who have purchased MHFAider® support and benefits will be eligible to complete the qualification. 
Yes. It will cost £99 including VAT per MHFAider®, to register and complete the qualification.   
You will be required to complete an eAssessment online with multiple-choice questions.  
There are 40 multiple-choice questions in total. You need to answer them all.  
You will have 50 minutes to complete the eAssessment.  
Multiple-choice questions make the assessment more accessible to a wider group of MHFAiders® and to ensure the marking process is consistent, less biased, and efficient. This leads to quicker and fairer results.  

The questions will assess your understanding of Mental Health First Aid as covered in MHFA England’s Mental Health First Aid course. This includes your knowledge on:  
– The importance and impact of mental health and poor mental health
– The role expectations of an MHFAider® in different settings
– Key features and signs and symptoms of mental health conditions and behaviours
– How to evaluate a scenario involving an individual experiencing poor mental health
– Being able to apply the Mental Health First Aid action plan (ALGEE) appropriately 

To support you further, you can download a specimen paper including answers here

The eAssessment will be invigilated online, via the webcam on your laptop or computer and via the ‘ProctorExam’ app, which you will need to download to your smart device.  

For further information about online invigilation please see RSPH eAssessment information and guidance via their website, here.  

The eAssessment will be marked by RSPH. They will provide the results to MHFA England. 
You will need to score a minimum of 30 out of 40, to successfully pass and gain the RSPH Level 3 Award in Mental Health First Aid. 
If you have not passed you can re-sit the eAssessment. There is a cost of £79 including VAT per attempt.  
There is no limit on the number of times you may re-sit the eAssessment. The cost of £79 including VAT will be applicable each time you re-sit. 
The qualification is valid from the date of issue on the certificate, and there is no expiration date. 

No. You will not be required to retake the qualification every three years or if the course changes.  

We believe that mental health should be treated equally to physical health – and just like physical first aid, Mental Health First Aid training should be kept up to date.  

After you complete the qualification, you will still be required to complete MHFA Refresher, to maintain your knowledge and ensure you can continue to carry out your role effectively. 

Yes. At present you can only complete the eAssessment online. this is the quickest way to make it available to all at once.  

We are working with RSPH to make the qualification and eAssessment as accessible as possible. If you have any accessibility requests or require reasonable adjustments, you can provide details in the registration form.   

Please include relevant information on your usual ways of working and the adjustments that would be helpful for you. We will liaise with RSPH about what adjustments can be made and will contact you further. 

To register to complete the MHFAider® qualification, you will need to log in to the Online Learning Hub here to complete the registration form . We encourage you to read these FAQs thoroughly. 
When registering for the MHFAider® qualification, you will need to share the following information: 

– Full name (This will appear on your certificate, and must match your photo ID)
– Date of birth
– Contact email address
– Selected eAssessment date
– Details of any reasonable adjustment requirements 

As part of the registration process, you will be required to pay the full cost of £99 including VAT by either debit or credit card. Please follow the onscreen instructions to make the payment. 

Yes. For purchases of up to nine MHFAider®, you can pay by debit or credit card, or via our online payment system, Stripe. 

If you wish to book for ten people or more, you can also pay via our online payment system, or you may request an invoice. 

No. Unfortunately, you cannot pay for RSPH Level 3 Award in Mental Health First Aid via instalments. 

After you register, you will receive a registration email from MHFA England to confirm the details of your eAssessment.

We will share your details with RSPH to register you as a candidate. You will then receive a system check email from RSPH five days before your scheduled eAssessment date.

In the first instance, please check your junk/spam folders for the system check email from RSPH.  

If you have not received the email from RSPH at least five days before your scheduled eAssessment date, please email the MHFA England Team at qualification@mhfaengland.org

Your personal information will be protected in line with RSPH and MHFA England’s privacy policies. 

You can find out more information on how your information is used, how we maintain the security of your information, and your rights to access the information we hold on you in RSPH’s privacy policy here and MHFA England’s privacy policy here. 

You will need to complete a system check on your computer and download the ‘ProctorExam’ app to your smart device with a camera, to complete the invigilation checks.  
In addition to reading these FAQs, you can watch our ‘How to’ videos on how to complete the MHFAider® qualification eAssessment before your eAssessment. You can watch the videos via the Online Learning Hub, by logging in here and accessing the MHFAider® qualification area. 

We also encourage you to read the following documents, to ensure you feel confident on how to complete the system and invigilation checks required. You can access the documents via the RSPH website, here

– System Requirements for Taking an Online RSPH Examination 
– Online Invigilation: Candidate Quick Guide 
– Online Invigilation Guide 
– Online Examination Violation Checklist 
– Environmental Checklist 
– Allow screensharing access guide 
– Allow microphone/camera access guide 
For further information on how to carry out a system and invigilation check, you can watch the Remote Assessment Candidate Instruction Video, here. 

You will receive three emails after successful registration with RSPH: 

– A system check email 

– A system check reminder email 

– Your link to the eAssessment 

Following a successfully completed system check, you will receive an email with a link to the eAssessment, three days before your scheduled date. 

If you do not complete the required system checks as instructed in advance, and you are then unable to sit the eAssessment due to system issues on the day, you will not be eligible for a refund. 

If you need to change or cancel the date of your eAssessment, please email qualification@mhfaengland.org.  

You will need to do this by the deadline date detailed in your initial registration confirmation email from MHFA England. 

If you do not change or cancel the eAssessment by the relevant deadline date, you will not be eligible for a refund. 

If you are unable to sit the eAssessment on the scheduled date, please email qualification@mhfaengland.org.  

If this is outside the deadline for requesting change or cancellation, there is a charge payable to RSPH to rearrange the eAssessment. Please note that you will not be eligible for a refund should you cancel.   

It will take you approximately three hours to prepare for the eAssessment:  

– Approximately one hour to refresh yourself on the course content and materials. We recommend that you refresh your knowledge on the course content by looking over the resources available to you, such as the MHFA manual, workbook and app 

– Approximately two hours to read through RSPH information and instructions 

You will need to use a laptop or computer with a webcam to complete the eAssessment.  

In addition to this, you will need a camera enabled smart device (such as a smartphone or tablet) for invigilation purposes. 

For further information on the recommended system requirements for taking an online RSPH examination, click here.   
If you experience any technical difficulties or require further support, you can email the RSPH Qualifications Team at onlinesupport@rsph.org.uk and by phone on 020 7265 7300. Phone lines are open Monday - Friday from 9am to 5pm.   

Once you have registered, paid, and received the email from RSPH, you will be required to click the link which will direct you to the eAssessment.  

Once you have clicked this, please look out for the eight-character code on screen which you will be required to enter on the next page. 

The eAssessment can be completed between 9am and 5pm on the date you have registered.  
You will be required to complete a system check; we anticipate that this will take you approximately 15 minutes to complete 
– A strong Wi-Fi connection 
– Valid photo ID (passport or driving licence) 
– You must ensure the name you have registered for the qualification with is the same as the name on your photo ID 
– You must ensure your name and the validity dates are visible when showing your photo ID to the camera 
– You will be required to share your screen during the eAssessment, ensure that all other programmes and documents are closed  
– Ensure your surrounding space is clear, this will be checked as a part of the invigilation process 
– A device with a webcam and microphone (laptop or computer). The webcam on your device must remain switched on throughout  
– A separate smart device with a camera (e.g., phone).  
– The ‘Proctor Exam’ programme downloaded onto your smart device. You will be required to use your webcam on your smart device using the ‘ProctorExam’ programme. It will complete the room and surrounding area check  
– A clear environment around you, as this will l be verified as part of the surrounding area and room check at the start  
– A secluded space without interruption or someone else present for the full duration of the invigilation, system checks and eAssessment 
– You must be visible at all times throughout the eAssessment  
– The online invigilation is usually not conducted live, so it is essential that your cameras remain operational throughout the eAssessment process 
It will be considered a violation. You will be disqualified, and you will not be eligible for a refund.  
No. You cannot use headphones or earphones throughout the full duration of the system checks, invigilation, and the eAssessment. It is an invigilation violation.  

No. This is a closed book eAssessment, so please ensure you do not have access to your hard copy or digital kit, manual, or course materials.  

If you refer to the course materials, this is considered as an invigilation violation. You will be disqualified, and you will not be eligible for a refund.  

If you are unsure about a question, please select and submit the answer that you think is most appropriate.