Our goal is to train one in ten people in Mental Health First Aid (MHFA) skills, because we all have mental health. Through quality mental health information and skills training, we want to empower people to care for themselves and others. Want to join us?

Working for MHFA England

Our head office in central London is where our friendly and dedicated team work to make MHFA courses possible. We offer a range of benefits including:

  • 25 days annual leave plus additional seasonal holidays
  • Pension
  • Season ticket loan
  • Cycle scheme
  • Free fruit
  • Sports clubs 
  • Counselling support
  • Flexible working practices


MHFA England is proud to be a Disability Confident employer, having achieved Level 2 of the DWP Disability Confident scheme. We're also accredited at the London Healthy Workplace Charter - Achievement Level, which recognises organisations with a 'more advanced and comprehensive approach to employee wellbeing'.

MHFA England is a Disability Confident Employer               London Healthy Workplace Charter - Achievement Level logo               Mindful Employer logo               MHFA England is a living wage employer

 

Current vacancies

Visit our employer profile at charityjob.co.uk to see and apply for current vacancies at our head office in central London.

Please note we can only accept applications with a cover letter.
 

Other opportunities

By training as an independent MHFA instructor you can deliver your own courses and earn an income on a self-employed basis. Learn more 

Position: Management Information Officer
Closing Date:
Location: London
Salary:
Company: Mental Health First Aid England

Description:

Are you a whizz with data? Does navigating CRM systems come as second nature to you? We’ve got an exciting opportunity for you!

We’re looking for a Management Information (MI) officer to join our growing IT team. We have recently embarked on a journey of rolling out a new CRM system across the organisation and we’re looking for a confident and knowledgeable MI Officer to support the organisation’s CRM, data and reporting needs.

The successful candidate will support the management of our CRM system and be responsible for ensuring the accuracy and quality of our data and information. You will support the wider organisation; developing and delivering informative, succinct and relevant reports and dashboards to support different team and stakeholder requirements. You will support the development and maintenance of the CRM system; training and equipping the team with the skills needed to enable the transition towards CRM self service across the organisation and wider network.

You will act as the Data Protection Officer for MHFA England; actively assessing, monitoring and managing any IT or data risk and ensuring that the organisation remains compliant with all GDPR and Data Protection legislation. You will ensure that all staff are competent in data protection procedures, and support the handling of subject access requests and any breaches in line with procedure.

The first point for all MI queries, you will be strongly IT literate, whilst able to use your communication skills to explain this information plainly and simply to the rest of the team. You’ll have experience working with CRM systems, and experience using Dynamics 365 would be an advantage. You will be confident in your knowledge of data compliance and GDPR, and be analytical in your approach to handling data.

The successful candidate will also have a proven track record of technical knowledge, data quality management and data protection, analyse data, share information and make recommendations for improvements, appropriate MS Office 365 skills, Dynamics CRM, SharePoint and CMS products.

MHFA England is a Community Interest Company and is the leading provider of mental health literacy training in England. We are a friendly, supportive, fast-paced organisation and are striving to be an exemplary health and wellbeing employer. It’s important that we look after you and we are proactive in supporting all our employee’s health and wellbeing. You’ll enjoy 25 days annual leave, plus bank holidays, along with a winter and summer office closure in addition to your annual leave. We provide a pension contribution for you which is matched up to 5%. We’ll support your development and growth and help you develop your experience and skills to achieve your personal and the businesses goals.

We have embarked on an ambitious journey of growth over the last 18 months and if you are looking for the next exciting step in your career, this a great time for you to join us and play your part in training one in ten of the population in MHFA skills. We are looking forward to welcoming the successful candidate in to our talented and dynamic team.

MHFA England values diversity and inclusion and welcomes applicants from all backgrounds and sections of the community.

How to apply

For the full job description and person specification please see the attached document.

To apply please submit a covering letter and CV demonstrating how you meet the requirements of the role.

Interviews will take place early September 2018.

By applying for this job you are confirming that you have read the MHFA England Privacy Notice and accept the conditions under which your details will be processed.


Additional Documents:

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Position: Customer Service Manager
Closing Date:
Location: London
Salary: Competitive salary plus generous benefits package
Company: Mental Health First Aid England

Description:

We’re looking for someone who has a warm and approachable personality but isn’t afraid to get stuck in with a ‘can do’ attitude. You’ll also have an infectious aura of remaining cool and collective in an environment experiencing change, growth and development.

Along with your excellent communications skills you’ll be comfortable with a negotiating challenge; pulling all the tricks out of the bag when you need to influence and persuade others whilst maintaining excellent working relationships. Most of all, you’ll be proactive and flexible in your approach to cope with the various day to day demands.

We’re looking for someone who can lead us through change and provide a customer focussed continuous improvement culture across the organisation; one which is fit for purpose and winning us Customer Service awards in next to no time.

You’ll develop our customer communication and delivery systems in collaboration with our IT department to ensure that we:

- Create a picture perfect and simpler customer experience across the whole or-ganisation where the customer is always the key focus

- Better understand who our customers are, what they would like to achieve by engaging with MHFA England and proactively recognising and resolving any challenges they may come up against in achieving their goals and aspirations

- Communicate! You’ll need to revolutionise how we communicate with our cus-tomers in a way that makes it easiest for them

- Listen to our customers about how we can continually improve our services and do this well first time

- Create opportunities for our customers to engage in the design & delivery of our work

- Develop an enthusiastic and passionate team of Customer Service staff to cre-ate a positive working environment

If you’re up for a rewarding challenge, and this post has ticked lots of boxes for you, then don’t hold back in getting your application submitted asap!

MHFA England is a Community Interest Company and is the leading provider of mental health literacy training in England. We are a friendly, supportive, fast-paced organisation and are striving to be an exemplary health and wellbeing employer. It’s important that we look after you and we are proactive in supporting all our employee’s health and wellbeing. You’ll enjoy 25 days annual leave, plus bank holidays, along with a winter and summer office closure in addition to your annual leave. We provide a pension contribution for you which is matched up to 5%. We’ll support your development and growth and help you develop your experience and skills to achieve your personal and the businesses goals.

We have embarked on an ambitious journey of growth over the last 18 months and if you are looking for the next exciting step in your career, this a great time for you to join us and play your part in training one in ten of the population in MHFA skills. We are looking forward to welcoming the successful candidate in to our talented and dynamic team.

MHFA England values diversity and inclusion and welcomes applicants from all backgrounds and sections of the community.

How to apply

For the full job description and person specification please see the attached document.

To apply please submit a covering letter and CV demonstrating how you meet the requirements of the role.

The closing date for applications is Sunday 5th August 2018. Interviews will be held on Wednesday 15th August 2018.

By applying for this job you are confirming that you have read the MHFA England Privacy Notice and accept the conditions under which your details will be processed.


Additional Documents:

Apply Now
Position: Chief Executive
Closing Date:
Location: London
Salary: £120,000 (circa) per annum, plus great benefits package
Company: Mental Health First Aid England

Description:

Our vision is to normalise society’s attitudes and behaviours around mental health, by developing the skills we need to look after our own and others’ wellbeing. We’re on a mission to train one in ten of the population in England in Mental Health First Aid skills – because we all have mental health. Mental health education empowers people to care for themselves and others. By reducing stigma through understanding, we hope to break down the barriers to the support that people may need to stay well, recover, or manage their symptoms – to thrive in learning, work and life.

We are campaigning to change the law, so that every workplace must provide Mental Health First Aid as well as physical first aid so that we can bring equality to mental and physical health in all workplaces.

Following on from the success of our founding CEO, Poppy Jaman, we are now seeking to appoint a new Chief Executive who will champion, execute and realise our vision. This is an exciting and unique opportunity for someone with gravitas, intellect and ambition. To be successful you will have exceptional leadership skills with the ability to motivate a highly skilled and committed team. We are a business with a social purpose, therefore commercial acumen and entrepreneurial flair is a must. You will be a skilled communicator with a passion to engage and influence a wide group of business leaders, policy makers and opinion formers. Authenticity, empathy and a commitment to raising awareness and understanding of mental health issues is a must.

This is an exciting role at a time of significant opportunities that will give challenge and reward in equal measure. For more information and how to apply, please visit www.attenti.co.uk/MHFACEOI

For an informal and confidential discussion, after having read the appointment brief, please contact our advising consultants, Philippa Corr on 07825 603 696, Jim Banks on 07787 004 768 or David Fielding on 07810 507 235 at Attenti.

By applying for this job you are confirming that you have read the MHFA England Privacy Notice and accept the conditions under which your details will be processed.


Additional Documents:

Apply Now
Position: Learning and Development Manager
Closing Date:
Location: London
Salary: competitive salary, plus great benefits package
Company: Mental Health First Aid England

Description:

Are you passionate about the power of learning to empower people and organisations to achieve the best they can? Are you a positive driver of change?

We're looking for a creative and dynamic Learning and Development Manager to develop and implement our strategic plan to engage with our growing instructor network and central team and deliver our mission to train 1 in 10 of the population in Mental Health First Aid skills.

The successful candidate will be responsible for the strategic development and implementation of the organisation's learning and development plan which includes moving into the online learning space and initiating our leaders’ development programme. Using your project management skills and your knowledge and experience of learning in practice, you will manage the delivery of a programme of instructor training events across England; embed a model of continual improvement and development; and develop strong alignment with our quality assurance and improvement team. With your expertise in change management, you will help to build a culture of curiosity by embedding learning, feedback and coaching practices across the organisation.

You will have a CIPD or teacher training qualification, with at least 3 years' experience in a manager role; experience in effective project and budget management; and proven skills in the evaluation of learning and reporting returns on investment. An excellent communicator across all levels and audiences, you will be confident and effective in your coaching skills and in the delivery of learning to a range of audiences. You will be an experienced and confident leader and line manager, with the ability to support the effective and efficient delivery of day to day business, and to engage with the wider team.

MHFA England is a Community Interest Company and is the leading provider of mental health literacy training in England. We are a friendly, supportive, fast-paced organisation and are striving to be an exemplary health and wellbeing employer. It’s important that we look after you and we are proactive in supporting all our employee’s health and wellbeing. You’ll enjoy 25 days annual leave, plus bank holidays, along with a winter and summer office closure in addition to your annual leave. We provide a pension contribution for you which is matched up to 5%. We’ll support your development and growth and help you develop your experience and skills to achieve your personal and the businesses goals.

We have embarked on an ambitious journey of growth over the last 18 months and if you are looking for the next exciting step in your career, this a great time for you to join us and play your part in training one in ten of the population in MHFA skills. We are looking forward to welcoming the successful candidate in to our talented and dynamic team.

MHFA England values diversity and inclusion and welcomes applicants from all backgrounds and sections of the community.

How to apply

For the full job description and person specification please see the attached document.

To apply please submit a covering letter and CV demonstrating how you meet the requirements of the role.

The closing date for applications is Sunday 29th July 2018. Interviews will be held on Thursday 9th August 2018.

By applying for this job you are confirming that you have read the MHFA England Privacy Notice and accept the conditions under which your details will be processed.


Additional Documents:

Apply Now