Our vision is to normalise society’s attitudes and behaviours around mental health, by developing the skills we need to look after our own and others’ wellbeing.

We're on a mission to train one in ten of the population in England in Mental Health First Aid (MHFA) skills – because we all have mental health.

Mental health education empowers people to care for themselves and others. By reducing stigma through understanding, we hope to break down barriers to the support that people may need to stay well, recover, or manage their symptoms – to thrive in learning, work and life.

Want to join us?

We are committed to rewarding our employees with competitive pay, a flexible and supportive workplace, opportunities to grow and develop, and our promise that we will put your wellbeing first.

See our full list of benefits below:

  Looking after you
  • 25 days annual leave plus bank holidays
  • Two wellbeing breaks, in summer and winter
  • Free Mental Health First Aid training
  • Employee Assistance Programme with a 24-hour helpline from Health Assured, occupational health and counselling
  • Free flu jab to protect your health in winter
  • Death-in-service and critical illness cover
  • Enhanced maternity and paternity leave
  • Free eye test and £55 towards glasses
  • Cycle to work scheme with an interest free loan to buy a bicycle
  At work
  • Competitive salary benchmarked against the market rates
  • Commitment to the London Living Wage
  • Matched pension scheme (up to 5%)
  • Centre of Excellence in Wellbeing
  • Flexible working hours and access to flexible ways of working
  • Performance Development Reviews, focussing on your learning and progression
  • Line managers trained in Mental Health First Aid
  Values and culture
  • We work by our values – clear, accessible, empowering, trustworthy, innovative
  • Wellbeing is at the heart of all that we do and say, we are friendly and supportive
  • Committed to equality, diversity and inclusion
  • Ways to have your say, including regular engagement sessions at team meetings and feedback surveys
  • Compassionate leave, if you need it
  • Commitment to volunteering
  Social and collective
  • Fun Club, festive events and celebrations
  • Monthly birthday celebrations
  • Team lunches and events
  • Regular all team meetings with opportunities to share your ideas
  • 'Bonusly' employee recognition and reward scheme
  Personal growth
  • Investing in your professional development, including qualifications and mentoring
  • Opportunities for secondment, promotion and progression
  • Access to leadership programme
  • Opportunity for career break after five years of service
  • Opportunities for financial training

We have an unwavering commitment to diversity, to enable each and every one of our people to have a full sense of belonging within and across our organisation. Our people are empowered to bring their whole selves to work and celebrate diversity in all its glory. We run regular lunch and learn sessions to explore and stay educated on a range of diversity, inclusion and equality topics.

It is our collective responsibility to create and sustain an inclusive environment. Our Inclusion Network advocates for diversity and accessibility across the organisation and ensures that everyone has an opportunity to be heard.

We celebrate key moments and events, such as Pride in London, Black History Month and International Women’s Day because they reflect the diverse makeup of our people. We recognise that our diversity makes us stronger, more innovative, more creative and this all helps us in better serving our people, our customers and our communities.

We are an equal opportunities employer and we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, marital status, pregnancy or maternity leave status. We are especially keen to encourage applications from people currently underrepresented within the organisation, including but not limited to people from the LGBT+ community, people with disabilities, and people from a Black, Asian or Minority Ethnic background.

Are you with us?

Part of the way we achieve change is by role modelling best practice as a workplace. Our awards and accrediations include:

Great Place to Work: Excellence in Wellbeing logo

2018 Great Place to Work: Excellence in Wellbeing
We are delighted to receive this award recognising our culture, rewards, and support given to staff.

Disability Confident Leader logo

Disability Confident Leader
We achieved Leader status this year demonstrating our approach to recruiting and retaining people with disabilities and health conditions.

Mindful Employer logo

Mindful Employer
By being a Mindful Employer we demonstrate our commitment to supporting our employees.

London Living Wage logo

London Living Wage employer
We are an accredited London Living Wage employer which means we pay all our employees a wage they can live on.

London Healthy Workplace Charter - Achievement Level logo

London Healthy Workplace Charter
In 2017 we achieved the London Healthy Workplace Charter - Achievement Level, which recognises organisations with a more advanced and comprehensive approach to employee wellbeing.We decided not to complete this in 2018 as we are working towards the excellence level.

2017 BAME 100 award logo

2017 BAME100 Board Talent Index
Our CEO Poppy Jaman was recognised in the BAME100 Board Talent Index 2017, a list of 100 black, Asian and minority ethnic (BAME) professionals, compiled to celebrate a range of achievements and contributions.

FT 1000 2017

2017 FT 1000: Europe's fastest growing companies
In 2017 we were recognised in the FT 1000 as one of Europe's fastest growing companies. We continue to grow but no longer meet the criteria for a small company!

Association of Mental Health Providers logo

We are a member of the Association of Mental Health Providers, a membership organisation for policy makers and the national voice on consultations, discussions and commissioning for mental health.

Equally Well logo

We are a member of Equally Well UK, working to bring about equal physical health for people with mental illness.

See below or visit our employer profile at charityjob.co.uk for current vacancies at our head office in central London.

Please note we can only accept applications with a cover letter.

Position: Data Entry Administrator
Closing Date:
Location: London
Salary: Starting salary of £19,890 plus generous benefits package


We regularly look for effective and proficient administrators to support our data entry team. If you have experience of data entry administration and using CRM systems, and are looking for a data entry role, we are welcoming the submission of CVs on rolling basis. If you would like to express your interest in this role please submit a CV and covering letter, these will be reviewed on a rolling basis as and when more support is required in the team.

This role works within a small and close-knit team of Data Entry administrators to support in the processing of data from paper and electronic format onto our CRM system. You’ll also be responsible for monitoring data for quality assurance and supporting to ensure e-certificates are dispatched within a timely manner for our training course attendees.

Attention to detail is key, as you’ll play a fundamental role in keeping our CRM systems accurate and up to date. You’ll also be involved in performing other administrative tasks to support the wider team when required. Knowledge of Microsoft Office packages, data entry and using CRM databases is desirable.

MHFA England is a Community Interest Company and is the leading provider of mental health literacy training in England. We are a friendly, supportive, fast-paced organisation and are striving to be an exemplary health and wellbeing employer. It’s important that we look after you and we are proactive in supporting all our employee’s health and wellbeing. You’ll enjoy 25 days annual leave, plus bank holidays, along with a winter and summer office closure in addition to your annual leave.

MHFA England values diversity and inclusion and welcomes applicants from all backgrounds and sections of the community.

How to apply

For the full job description and person specification for the role please see the attached document.

To apply please submit a covering letter and CV detailing why you are applying for and demonstrating how you meet the requirements of the role.

Please note that we will be reviewing applications for this role on a rolling basis and there is no fixed end date for this role.

By applying for this job, you are confirming that you have read the MHFA England Privacy Notice and accept the conditions under which your details will be processed.

Additional Documents:

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