Our vision is to normalise society’s attitudes and behaviours around mental health, by developing the skills we need to look after our own and others’ wellbeing.

We're on a mission to train one in ten of the population in England in Mental Health First Aid (MHFA) skills – because we all have mental health.

Mental health education empowers people to care for themselves and others. By reducing stigma through understanding, we hope to break down barriers to the support that people may need to stay well, recover, or manage their symptoms – to thrive in learning, work and life.

Want to join us?

We are committed to rewarding our employees with competitive pay, a flexible and supportive workplace, opportunities to grow and develop, and our promise that we will put your wellbeing first.

See our full list of benefits below:

  Looking after you
  • 25 days annual leave plus bank holidays
  • Two wellbeing breaks, in summer and winter
  • Free Mental Health First Aid training
  • Employee Assistance Programme with a 24-hour helpline from Health Assured, occupational health and counselling
  • Free flu jab to protect your health in winter
  • Death-in-service and critical illness cover
  • Enhanced maternity and paternity leave
  • Free eye test and £55 towards glasses
  • Cycle to work scheme with an interest free loan to buy a bicycle
  At work
  • Competitive salary benchmarked against the market rates
  • Commitment to the London Living Wage
  • Matched pension scheme (up to 5%)
  • Centre of Excellence in Wellbeing
  • Flexible working hours and access to flexible ways of working
  • Performance Development Reviews, focussing on your learning and progression
  • Line managers trained in Mental Health First Aid
  Values and culture
  • We work by our values – clear, accessible, empowering, trustworthy, innovative
  • Wellbeing is at the heart of all that we do and say, we are friendly and supportive
  • Committed to equality, diversity and inclusion
  • Ways to have your say, including regular engagement sessions at team meetings and feedback surveys
  • Compassionate leave, if you need it
  • Commitment to volunteering
  Social and collective
  • Fun Club, festive events and celebrations
  • Monthly birthday celebrations
  • Team lunches and events
  • Regular all team meetings with opportunities to share your ideas
  • 'Bonusly' employee recognition and reward scheme
  Personal growth
  • Investing in your professional development, including qualifications and mentoring
  • Opportunities for secondment, promotion and progression
  • Access to leadership programme
  • Opportunity for career break after five years of service
  • Opportunities for financial training

We have an unwavering commitment to diversity, to enable each and every one of our people to have a full sense of belonging within and across our organisation. Our people are empowered to bring their whole selves to work and celebrate diversity in all its glory. We run regular lunch and learn sessions to explore and stay educated on a range of diversity, inclusion and equality topics.

It is our collective responsibility to create and sustain an inclusive environment. Our Inclusion Network advocates for diversity and accessibility across the organisation and ensures that everyone has an opportunity to be heard.

We celebrate key moments and events, such as Pride in London, Black History Month and International Women’s Day because they reflect the diverse makeup of our people. We recognise that our diversity makes us stronger, more innovative, more creative and this all helps us in better serving our people, our customers and our communities.

We are an equal opportunities employer and we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, marital status, pregnancy or maternity leave status. We are especially keen to encourage applications from people currently underrepresented within the organisation, including but not limited to people from the LGBT+ community, people with disabilities, and people from a Black, Asian or Minority Ethnic background.

Are you with us?

Part of the way we achieve change is by role modelling best practice as a workplace. Our awards and accrediations include:

Great Place to Work: Excellence in Wellbeing logo

2018 Great Place to Work: Excellence in Wellbeing
We are delighted to receive this award recognising our culture, rewards, and support given to staff.


Disability Confident Leader logo

Disability Confident Leader
We achieved Leader status this year demonstrating our approach to recruiting and retaining people with disabilities and health conditions.


Mindful Employer logo

Mindful Employer
By being a Mindful Employer we demonstrate our commitment to supporting our employees.


London Living Wage logo

London Living Wage employer
We are an accredited London Living Wage employer which means we pay all our employees a wage they can live on.


London Healthy Workplace Charter - Achievement Level logo

London Healthy Workplace Charter
In 2017 we achieved the London Healthy Workplace Charter - Achievement Level, which recognises organisations with a more advanced and comprehensive approach to employee wellbeing.We decided not to complete this in 2018 as we are working towards the excellence level.


2017 BAME 100 award logo

2017 BAME100 Board Talent Index
Our then CEO Poppy Jaman was recognised in the BAME100 Board Talent Index 2017, a list of 100 black, Asian and minority ethnic (BAME) professionals, compiled to celebrate a range of achievements and contributions.


FT 1000 2017

2017 FT 1000: Europe's fastest growing companies
In 2017 we were recognised in the FT 1000 as one of Europe's fastest growing companies. We continue to grow but no longer meet the criteria for a small company!


Memberships
Association of Mental Health Providers logo

We are a member of the Association of Mental Health Providers, a membership organisation for policy makers and the national voice on consultations, discussions and commissioning for mental health.


Equally Well logo

We are a member of Equally Well UK, working to bring about equal physical health for people with mental illness.

See below or visit our employer profile at charityjob.co.uk for current vacancies at our head office in central London.

Please note we can only accept applications with a cover letter.

Position: Customer Service Administrator
Closing Date:
Location: MHFA England Central Office, London
Salary: £ 21,624 per annum, plus great benefits package
Company: Mental Health First Aid England

Description:

About MHFA England

MHFA England is a social enterprise and the leading provider of mental health skills and awareness training courses in England. Our vision is to improve the health of the nation, through normalising society’s attitudes and behaviours around mental health, by developing the skills we need to look after our own and others’ wellbeing. Learn about our social mission and our history by read our 'what we do section' on our website.

We are a friendly, dynamic, fast-paced organisation and we strive to be an exemplary health and wellbeing employer. We are embarking on an exciting journey of growth and if you are looking for the next step in your career, this a great time for you to join us.

What we are looking for?

We are looking for a multi-skilled individual, who is able to work well as part of a team. You will play an important role within the Customer Service Team ensuring that all queries are handled with the highest level of satisfaction for customers.

You will be the first point of contact for customers by dealing with a wide range of enquiries and requests mainly through telephone and emails, whilst building relationships of trust through open and interactive communication. The successful candidate will also contribute to customer service data collection processes and keep detailed accounts of customer interactions by updating records. The post holder will have a great phone personality, be proactive, collaborative and have a flexible and adaptable approach.

What can we offer you?

You’ll enjoy 25 days annual leave, plus bank holidays, along with a winter and summer office closure in addition to your annual leave. We provide a pension contribution for you which is matched up to 5%. We’ll support your development and growth and help you develop your experience and skills to achieve your personal and the businesses goals.

Interested? How to apply

For the full job description and person specification please see the attached documents. / Go to our website for further information.

To apply please submit a covering letter and CV demonstrating how you meet the requirements of the role. If you apply through the link on this page and you do not receive the automated email, please send your application to the HR inbox at humanresources@mhfaengland.org

The closing date for applications is Sunday 3rd November. Interviews will be held week commencing 18th November

By applying for this job you are confirming that you have read the MHFA England Privacy Notice and accept the conditions under which your details will be processed.


Additional Documents:

Apply Now
Position: Brand and Marketing Content Executive
Closing Date:
Location: MHFA England central office, London
Salary: £ 26,000-£31,500 per annum, plus great benefits package
Company: Mental Health First Aid England

Description:

Do you want to use your marketing and branding skills to help transform society’s attitudes and behaviours around mental health?

MHFA England are looking for a Brand and Marketing Content Executive to join our vibrant and busy Marketing and Communications team. The successful candidate will play a vital role in marketing our training courses and programmes while helping us protect our growing brand.

Who we are:

We are Mental Health First Aid (MHFA) England, a community interest company on the forefront of the mental health movement. We provide training courses to workplaces, schools and communities, to give people the skills they need to look after their own and others’ wellbeing.

Mental health education empowers people to care for themselves and others. By reducing stigma through understanding, we hope to break down barriers to the support that people may need to stay well, recover, or manage their symptoms – to thrive in learning, work and life.

Who we’re looking for:

We’re looking for someone with a passion for mental health, a background in marketing and content creation, and exceptional copywriting and editing skills. You will need an eye for detail combined with a keen understanding of the importance of brand integrity.

Why work for us:

You will be working for the leading provider of mental health skills and awareness training in England, joining us as we strive to ensure society recognises mental health as equally important to physical health.

We are a friendly, supportive, fast-paced organisation and are striving to be an exemplary health and wellbeing employer. It’s important that we look after you and we are proactive in supporting all our employees’ health and wellbeing. You’ll enjoy 25 days annual leave, plus bank holidays, along with a winter and summer office closure in addition to your annual leave.

We provide a pension contribution for you which is matched up to 5%. We’ll support your development and growth and help you develop your experience and skills to achieve your personal and the businesses goals.

Over the last 18 months we have embarked on an ambitious journey of growth and if you are looking for the next exciting step in your career, this a great time for you to join us and play your part in training one in ten of the population in Mental Health First Aid skills. We are looking forward to welcoming the successful candidate in to our talented and dynamic team.

MHFA England values diversity and inclusion and welcomes applicants from all backgrounds and sections of the community.

How to apply

For the full job description and person specification please see the attached document.

To apply please submit a covering letter and CV demonstrating how you meet the requirements of the role. If you apply through the link on this page and you do not receive the automated email, please send your application to the HR inbox at humanresources@mhfaengland.org

The closing date for applications is 27th October. Interviews will be held on Wednesday 6th November.

By applying for this job you are confirming that you have read the MHFA England Privacy Notice and accept the conditions under which your details will be processed.


Additional Documents:

Apply Now
Position: IT Project Co-ordinator
Closing Date:
Location: MHFA England Central Office, London
Salary: £ 28,000 - £34,000 – Depending on experience + generous benefits package
Company: Mental Health First Aid England

Description:

About MHFA

MHFA England is a community interest company and the leading provider of mental health skills and awareness training courses in England. Our vision is to normalise society’s attitudes and behaviours around mental health, by developing the skills we need to look after our own and others’ wellbeing. Learn about our social mission and our history here: mhfaengland.org/mhfa-centre/about/.

We are a friendly, dynamic, fast-paced organisation and we strive to be an exemplary health and wellbeing employer. We are embarking on an exciting journey of growth and if you are looking for the next step in your career, this a great time for you to join us.

What are we looking for?

You’ll work directly with our various internal and external stakeholders to co-ordinate feature requirements that offer the maximise business value.

This newly created role will also help organise, prioritise and accept work as part of the development cycle for the technical team to deliver highly valuable release increments in line with business vision.

This is a great opportunity for someone who is looking to expand their product management skills within a fast-paced organisation adopting an agile approach to delivery.

To be successful in this role, you’ll be a born problem solver and have great communication skills. You’ll be inquisitive and proactive, whilst being the voice of the customer at all times.

You must possess a genuine hunger to drive the digital agenda forward and the willingness to roll your sleeves up and stuck in from day 1!

What can we offer you?

You’ll enjoy 25 days annual leave, plus bank holidays, along with a winter and summer office closure in addition to your annual leave. We provide a pension contribution for you which is matched up to 5%. We’ll support your development and growth and help you develop your experience and skills to achieve your personal and the businesses goals.

Interested? How to apply

For the full job description and person specification please see the attached document.

To apply please submit a covering letter and CV demonstrating how you meet the requirements of the role.

Please note that interviews for this role will be held on a rolling basis and the position may be filled before the closing date.

Mental Health First Aid England is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, marital status, or those who are pregnant or on maternity leave. We are especially keen to encourage applications from people currently under-represented within the organisation, these include but are not limited to those from the LGBT+ community, people with disabilities, and those from a Black, Asian or Minority Ethnic background.

By applying for this job you are confirming that you have read the MHFA England Privacy Notice and accept the conditions under which your details will be processed.


Additional Documents:

Apply Now