Our vision is to improve the mental health of the nation.

We all have mental health. Better mental health is good for everyone and recognising this is good for society.

We want a society where everyone can thrive. We believe in zero stigma surrounding mental health. We want mental health to be openly discussed and supported.

We want our training to create an unshakable belief that we can all talk freely about mental health and seek support when we need it. We will achieve this through our mission to train one in ten people in mental health awareness and skills.

Want to join us?

We are committed to rewarding our employees with competitive pay, a flexible and supportive workplace, opportunities to grow and develop, and our promise that we will put your wellbeing first.

See our full list of benefits below:

  Looking after you
  • 25 days annual leave plus bank holidays
  • Two wellbeing breaks, in summer and winter
  • Free Mental Health First Aid training
  • Employee Assistance Programme with a 24-hour helpline from Health Assured, occupational health and counselling
  • Free flu jab to protect your health in winter
  • Death-in-service and critical illness cover
  • Enhanced maternity and paternity leave
  • Free eye test and £55 towards glasses
  • Cycle to work scheme with an interest free loan to buy a bicycle
  At work
  • Competitive salary benchmarked against the market rates
  • Commitment to the London Living Wage
  • Matched pension scheme (up to 5%)
  • Centre of Excellence in Wellbeing
  • Flexible working hours and access to flexible ways of working
  • Performance Development Reviews, focussing on your learning and progression
  • Line managers trained in Mental Health First Aid
  Values and culture
  • We work by our values – clear, accessible, empowering, trustworthy, innovative
  • Wellbeing is at the heart of all that we do and say, we are friendly and supportive
  • Committed to equality, diversity and inclusion
  • Ways to have your say, including regular engagement sessions at team meetings and feedback surveys
  • Compassionate leave, if you need it
  • Commitment to volunteering
  Social and collective
  • Fun Club, festive events and celebrations
  • Monthly birthday celebrations
  • Team lunches and events
  • Regular all team meetings with opportunities to share your ideas
  • 'Bonusly' employee recognition and reward scheme
  Personal growth
  • Investing in your professional development, including qualifications and mentoring
  • Opportunities for secondment, promotion and progression
  • Access to leadership programme
  • Opportunity for career break after five years of service
  • Opportunities for financial training

We have an unwavering commitment to diversity, to enable each and every one of our people to have a full sense of belonging within and across our organisation. Our people are empowered to bring their whole selves to work and celebrate diversity in all its glory. We run regular lunch and learn sessions to explore and stay educated on a range of diversity, inclusion and equality topics.

It is our collective responsibility to create and sustain an inclusive environment. Our Inclusion Network advocates for diversity and accessibility across the organisation and ensures that everyone has an opportunity to be heard.

We celebrate key moments and events, such as Pride in London, Black History Month and International Women’s Day because they reflect the diverse makeup of our people. We recognise that our diversity makes us stronger, more innovative, more creative and this all helps us in better serving our people, our customers and our communities.

We are an equal opportunities employer and we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, marital status, pregnancy or maternity leave status. We are especially keen to encourage applications from people currently underrepresented within the organisation, including but not limited to people from the LGBT+ community, people with disabilities, and people from a Black, Asian or Minority Ethnic background.

Are you with us?

Part of the way we achieve change is by role modelling best practice as a workplace. Our awards and accrediations include:


UK's Best Workplaces 2020 Medium category logo

Great Place to Work: UK's Best Workplaces 2020
We were named one of the UK’s Best Workplaces™ 2020 (Medium category - 51-250 employees) by Great Place to Work®.


Great Place to Work: Excellence in Wellbeing logo

Great Place to Work: Excellence in Wellbeing
We are delighted to receive this award recognising our culture, rewards, and support given to staff.


Disability Confident Leader logo

Disability Confident Leader
We achieved Leader status this year demonstrating our approach to recruiting and retaining people with disabilities and health conditions.


Mindful Employer logo

Mindful Employer
By being a Mindful Employer we demonstrate our commitment to supporting our employees.


London Living Wage logo

London Living Wage employer
We are an accredited London Living Wage employer which means we pay all our employees a wage they can live on.


London Healthy Workplace Charter - Achievement Level logo

London Healthy Workplace Charter
In 2017 we achieved the London Healthy Workplace Charter - Achievement Level, which recognises organisations with a more advanced and comprehensive approach to employee wellbeing.We decided not to complete this in 2018 as we are working towards the excellence level.


2017 BAME 100 award logo

2017 BAME100 Board Talent Index
Our then CEO Poppy Jaman was recognised in the BAME100 Board Talent Index 2017, a list of 100 black, Asian and minority ethnic (BAME) professionals, compiled to celebrate a range of achievements and contributions.


FT 1000 2017

2017 FT 1000: Europe's fastest growing companies
In 2017 we were recognised in the FT 1000 as one of Europe's fastest growing companies. We continue to grow but no longer meet the criteria for a small company!

 
Memberships
Association of Mental Health Providers logo

We are a member of the Association of Mental Health Providers, a membership organisation for policy makers and the national voice on consultations, discussions and commissioning for mental health.


Equally Well logo

We are a member of Equally Well UK, working to bring about equal physical health for people with mental illness.

See below or visit our employer profile at charityjob.co.uk for current vacancies at our head office in central London.

Please note we can only accept applications with a cover letter.

Position: Quality Improvement Consultant
Closing Date:
Location: MHFA England Offices – London, and home working
Salary: £ £35,373.60 – 42,916.50 plus generous benefits package
Company: Mental Health First Aid England

Description:

MHFA England is a social enterprise and the leading provider of mental health skills and awareness training courses in England. Our vision is to improve the health of the nation, through normalising society’s attitudes and behaviours around mental health, by developing the skills we need to look after our own and others’ wellbeing. Learn about our social mission and our history by reading our 'what we do section' on our website.

We are a friendly, dynamic, fast-paced organisation and we strive to be an exemplary health and wellbeing employer. Our Instructor Members are at the heart of what we do. Their skills, hard work, and passion for delivering our training in workplaces and communities are vital to achieving our mission of training one in ten people in mental health skills and awareness. We want to ensure they are supported to continue developing their knowledge and skills throughout their journey with us.

What are we looking for?

We are looking for an individual who will lead on the development and launch of a new learning and development programme which has been designed to meet the requirements of a diverse Instructor Member community. The role holder will develop strategic relationships across our Instructor Member community and with relevant partner organisations to optimise performance improvement and training delivery. The successful candidate will play a key role in learning and development processes to contribute towards strategic organisational goals.

You will be able to:

• Add value and support to cross-functional strategies and plans using a detailed understanding of learning and development

• Design tools to identify learning requirements across the Instructor Member community

• Curate and communicate a new Instructor Development Programme to support effective quality improvement of training delivery

• Deliver on daily requirements for the Instructor Development Programme in line with organisational strategies, plans and targets

• Evaluate effectiveness of Instructor Development Programme and incorporate learnings

• Deliver constructive performance feedback to Instructor Members, setting performance targets where required

• Develop strong working relationships across the Instructor Member community and with relevant partner organisations

You will have:

• Experience working in a quality improvement/ learning and development role

• Experience of developing learning and development programmes

• Degree level or equivalent experience

• Understanding of skills gap analysis

• Experience in providing constructive feedback and performance coaching

• Ability to persuade and influence internal and external stakeholders

Desirable skills:

• Experience of managing own workload with competing priorities

• Ability to manage multi-stakeholder relationships and/or projects

• Awareness of mental health and wellbeing in the workplace

What we offer:

• 25 days annual leave plus bank holidays

• Two wellbeing breaks, in summer and winter

• Free Mental Health First Aid training

• Employee Assistance Programme with a 24-hour helpline from Health Assured, occupational health and counselling

• Free flu jab to protect your health in winter

All benefits included in our 'What we offer you' section on our careers page.

Interested? How to apply

For the full job description and person specification please see the attached documents.

To apply please submit a covering letter and CV demonstrating how you meet the requirements of the role. The closing date for applications is 26th April 2021.

Interviews will be held early May 2021.

By applying for this job you are confirming that you have read the MHFA England Privacy Notice and accept the conditions under which your details will be processed.


Additional Documents:

Apply Now
Position: Communications, Campaigns and Media Lead
Closing Date:
Location: MHFA England Offices – London, and home working
Salary: £ £35,373.60 - 42,916.50 plus generous benefits package
Company: Mental Health First Aid England

Description:

About MHFA England

MHFA England is a social enterprise and the leading provider of mental health skills and awareness training courses in England. Our vision is to improve the health of the nation, through normalising society’s attitudes and behaviours around mental health, by developing the skills we need to look after our own and others’ wellbeing. Learn about our social mission and our history by reading our 'what we do section' on our website.

What are we looking for?

We are looking for an individual who can lead, develop and deliver multi-channel communications activity to amplify MHFA England’s position as an expert in workplace mental health. The role holder will manage campaigns and activity from end to end to maximise their reach with key stakeholders. There is a focus on media engagement and placement to help amplify our communications activity and campaigns. The successful candidate will be responsible for managing campaigns, and evaluating and reporting on impact, in line with MHFA England’s vision, mission and commercial and brand strategy.

You will be able to:

• Develop an annual schedule for campaign and communications activity to amplify MHFA England’s work to improve the mental health of the nation

• Work closely with Head of Campaigns and Communications to inform and shape strategic planning

• Manage, develop and deliver integrated campaigns to uphold MHFA England’s position as an expert in mental health and wellbeing and the go to provider of mental health training in the workplace

• Ensure marcomms and campaign activity plans are managed within agreed budgets

• Manage the development and delivery of annual media plan to grow MHFA England’s brand position and support commercial revenue targets

• Track, analyse and report on campaign activity to inform future decision making and ensure maximum ROI

• Identify appropriate channels for each campaign, communication or event

• Write engaging and on message communication pieces for different audiences

• Represent and speak on behalf of MHFA England at internal and external meetings or events

• Contribute to the planning, content development, scheduling and management of MHFA England’s social media channels

• Connect and collaborate with the marketing and communications team, as well as cross organisational teams and key internal stakeholders to ensure delivery of organisation’s strategic goals, mission and vision

• Manage and maintain key relationships with media, partners, business, government and civil society to deliver impactful engagement and communications

• Manage the MHFA England press office, taking responsibility for media list development, outreach, monitoring and reporting

• Build and manage strong and commercially sustainable relationships with suppliers and agencies to support effective delivery of communications and campaign objectives in line with agreed KPIs

You will have:

• Demonstrable experience of working in communications and campaign management

• Media relations and/or PR agency experience

• Professional communications qualification e.g. CIPR or PRCA

What we offer:

• 25 days annual leave plus bank holidays

• Two wellbeing breaks, in summer and winter

• Free Mental Health First Aid training

• Employee Assistance Programme with a 24-hour helpline from Health Assured, occupational health and counselling

• Free flu jab to protect your health in winter

All benefits included in our 'What we offer you' section on our careers page

How to apply

For the full job description and person specification please see the attached documents.

To apply please submit a covering letter and CV demonstrating how you meet the requirements of the role. The closing date for applications is Sunday 25 April 2021.

Interviews will be held week commencing 3 May 2021.


Additional Documents:

Apply Now
Position: Communications, Campaigns & Membership Executive
Closing Date:
Location: MHFA England Offices – London, and home working
Salary: £ £27,050.40 - 32,772.60 plus generous benefits package
Company: Mental Health First Aid England

Description:

About MHFA England

MHFA England is a social enterprise and the leading provider of mental health skills and awareness training courses in England. Our vision is to improve the health of the nation, through normalising society’s attitudes and behaviours around mental health, by developing the skills we need to look after our own and others’ wellbeing. Learn about our social mission and our history by reading our 'what we do section' on our website.

What are we looking for?

We are looking for an individual who can plan, develop and deliver a membership and staff communications plan that is aligned with MHFA England’s membership engagement plan and people plan and support external communications activity. The role has a focus on Instructor Member, supporter and staff communications. It is also responsible for supporting wider communications and campaign initiatives. All activity will be delivered in line with MHFA England’s vision, mission and commercial and brand strategy.

You will be able to:

• Manage the development and delivery of a communications plan for MHFA England’s membership, to support commercial revenue targets and impact goals.

• Manage the development and delivery of an internal communications plan and calendar for MHFA England’s staff to support the organisation’s people plan.

• Work with the Head of Communications and Campaigns to translate communications and campaigns insight to inform and shape strategic planning.

• Day to day management of assigned budget to ensure that activity is in line with agreed plans.

• Provide regular, insight driven and outcome focused reporting for the directorate.

• Track, analyse and optimise campaigns and activity to inform decision making and ensure maximum return on investment.

You will have:

• Communications and campaigns management experience

• Experience of membership and internal communications

Essential skills:

• Exceptional copywriting, editing and proofreading skills

• Speech and brief writing skills

• Relationship management and networking skills

• Ability to manage workload independently

• Analytical skills in data management, research and reporting

• Experience of working with CRM and CMS to deliver campaign activity

What we offer:

• 25 days annual leave plus bank holidays

• Two wellbeing breaks, in summer and winter

• Free Mental Health First Aid training

• Employee Assistance Programme with a 24-hour helpline from Health Assured, occupational health and counselling

• Free flu jab to protect your health in winter

Employee benefits after probation period:

• Investing in your professional development, including qualifications and mentoring

• Death-in-service and critical illness cover

• Enhanced maternity and paternity leave

• Free eye test and £55 towards glasses

• Cycle to work scheme with an interest free loan to buy a bicycle

• Matched pension scheme (up to 5%)

• Flexible working hours and access to flexible ways of working

• Commitment to volunteering

• Fun Club, festive events and celebration

• Team lunches and events

• 'Bonusly' employee recognition and reward scheme

Interested? How to apply

For the full job description and person specification please see the attached documents.

To apply please submit a covering letter and CV demonstrating how you meet the requirements of the role. The closing date for applications is Sunday 25th April 2021.

Interviews will be held week commencing 3rd May 2021.

By applying for this job you are confirming that you have read the MHFA England Privacy Notice and accept the conditions under which your details will be processed.


Additional Documents:

Apply Now
Position: Development Editor and Product Specialist (12 month FTC)
Closing Date:
Location: London
Salary: £ £27,050.40 – 32,772.60 plus generous benefits package
Company: Mental Health First Aid England

Description:

MHFA England is a social enterprise and the leading provider of mental health skills and awareness training courses in England. Our vision is to improve the health of the nation, through normalising society’s attitudes and behaviours around mental health, by developing the skills we need to look after our own and others’ wellbeing. Learn about our social mission and our history by reading our 'what we do section' on our website.

What are we looking for?

We are looking for an experienced editor and product specialist who will be responsible for delivering our product content creation end-to-end process from brief to copywriting, editing and proofreading. You will have expertise in delivering impactful content, aligned with MHFA England’s tone of voice, whilst ensuring our product portfolio remains accessible for all customers. The role holder will apply a customer first approach to all product content creation activities.

You will be able to:

• Copywrite, edit and proofread new and existing MHFA England content to deliver products in line with organisational strategy

• Manage multiple content edit/proofing activities across the product portfolio simultaneously

• Work with the Marketing and Communications team to ensure house style and tone of voice remains consistent

• Embed anti-racism and equality approaches into content creation

• Own the accessibility approach to the content creation of all our products

• Develop and manage a process alongside internal stakeholders that is efficient and flexible for learning content changes throughout the innovation cycle and ensure robust version control

• Identify ways to continuously improve processes towards the innovation and maintenance cycle of current and new products

• Manage external contractors engaged for specific stages of the content creation process to ensure that products uphold MHFA England’s brand and design guidelines and accessibility principles

You will have:

• A degree or equivalent experience in a relevant field

• 3+ years’ experience of working in a busy content creation/copy editing role

• Understanding of applying, interpreting, and actioning mark-up and editorial coding

• Experience of applying readability metrics and accessibility principles to documentation

• Experience of working in a learning / training environment

• Knowledge of mental health and wellbeing in the workplace

• Project management skills

• Strong communication skills

Desirable experience:

• Relevant professional qualification (CiEP or the Publishing Training Centre)

• Basic knowledge of In Design

Looking after you

Wellbeing is at the heart of all that we do and say, we are friendly and supportive organisation. We are committed to rewarding our employees with competitive pay, a flexible and supportive workplace, opportunities to grow and develop, and our promise that we will put your wellbeing first.

What we offer:

• 25 days annual leave plus bank holidays

• Two wellbeing breaks, in summer and winter

• Free Mental Health First Aid training

• Employee Assistance Programme with a 24-hour helpline from Health Assured, occupational health and counselling

• Investing in your professional development, including qualifications and mentoring

• Free flu jab to protect your health in winter

• Matched pension scheme (up to 5%)

• Flexible working hours and access to flexible ways of working

Interested? How to apply

For the full job description and person specification please see the attached documents.

To apply please submit a covering letter and CV demonstrating how you meet the requirements of the role. The closing date for applications is 20th April 2021. Please note that this role may close before the closing date as interviews will be held during the application window.


Additional Documents:

Apply Now
Position: Client Delivery Team Lead
Closing Date:
Location: London
Salary: £ £35,373.60 – 42,916.50 plus generous benefits package
Company: Mental Health First Aid England

Description:

About MHFA England

MHFA England is a social enterprise and the leading provider of mental health skills and awareness training courses in England. Our vision is to improve the health of the nation, through normalising society’s attitudes and behaviours around mental health, by developing the skills we need to look after our own and others’ wellbeing. Learn about our social mission and our history by reading our 'what we do section' on our website.

We are a friendly, dynamic, fast-paced organisation and we strive to be an exemplary health and wellbeing employer. We are launching an ambitious Digital Transformation Programme to seamlessly connect and engage Customers, Clients, Members and Staff and support our mission to train 1:10 of the population in mental health knowledge and skills.

What are we looking for?

We are looking for an individual who can motivate and empower a team of Client Development and Client Delivery Consultants to deliver an exceptional experience for clients. You will be responsible for leading on high quality, impactful delivery whilst enhancing team performance to achieve and exceed delivery plans for impact and revenue. The role holder will manage and report the team’s performance whilst facilitating continuous improvements on processes to effectively achieve optimal performance.

You will be able to:

• Input into organisational strategic plans based on a detailed understanding of client and community delivery, sectors, and revenue targets

• Manage daily performance of Client and Community teams, including people management in line with targets, setting clear team objectives and effective performance monitoring

• Develop systems, frameworks and policies to support effective delivery

• Report on team performance through weekly sales and key KPI reports and lead on celebrating individual and team achievements

• Introduce performance improvement processes to ensure teams are working effectively and collaboratively

• Provide coaching and support to team members to achieve their targets and grow their personal and professional goals

• Identify potential risks and issues that can impact future delivery and ensure internal controls are managed adequately

• Support on wellbeing and self-care best practice for the team

• Build a positive team culture and motivate team members

• Manage stakeholder relationships that are key to delivery success

You will have:

• Experience working with teams to develop good mental health, wellbeing and self-care strategies to promote personal and professional potential

• Experience motivating and coaching high performing teams to reach set targets

• Understanding of what makes an exceptional customer experience

• Strong commercial understanding with ability to remain outcome focused

• Problem solving and decision-making skills

• Ability to persuade and influence key stakeholders

Looking after you

Wellbeing is at the heart of all that we do and say, we are friendly and supportive organisation.

What we offer:

• 25 days annual leave plus bank holidays

• Two wellbeing breaks, in summer and winter

• Free Mental Health First Aid training

• Employee Assistance Programme with a 24-hour helpline from Health Assured, occupational health and counselling

• Free flu jab to protect your health in winter

How to apply

For the full job description and person specification please see the attached documents.

To apply please submit a covering letter and CV demonstrating how you meet the requirements of the role. The closing date for applications is 20th April 2021.

Interviews will be held towards end of April 2021.

By applying for this job you are confirming that you have read the MHFA England Privacy Notice and accept the conditions under which your details will be processed.


Additional Documents:

Apply Now