Our goal is to train one in ten people in Mental Health First Aid (MHFA) skills, because we all have mental health. Through quality mental health information and skills training, we want to empower people to care for themselves and others. Want to join us?

Working for MHFA England

Our head office in central London is where our friendly and dedicated team work to make MHFA courses possible. We offer a range of benefits including:

  • 25 days annual leave plus additional seasonal holidays
  • Pension
  • Season ticket loan
  • Cycle scheme
  • Free fruit
  • Sports clubs 
  • Counselling support
  • Flexible working practices

MHFA England is proud to be a Disability Confident employer, having achieved Level 2 of the DWP Disability Confident scheme. We're also accredited at the London Healthy Workplace Charter - Achievement Level, which recognises organisations with a 'more advanced and comprehensive approach to employee wellbeing'.

MHFA England is a Disability Confident Employer               London Healthy Workplace Charter - Achievement Level logo               Mindful Employer logo               MHFA England is a living wage employer


Current vacancies

Visit our employer profile at charityjob.co.uk to see and apply for current vacancies at our head office in central London.

Please note we can only accept applications with a cover letter.

Other opportunities

By training as an independent MHFA instructor you can deliver your own courses and earn an income on a self-employed basis. Learn more 

Position: Quality Improvement Manager
Closing Date:
Location: London
Salary: £34,000 - £41,250 per annum plus generous benefits package


Experienced in continuous development and improvement, and passionate about delivering a quality service? We’ve got an exciting challenge for you to get stuck in to!

In this brand-new role, the successful candidate will be responsible for developing and implementing a whole organisational approach to quality assurance and improvement. You’ll work alongside our people team and with our growing instructor communities to develop and plan for quality assurance interventions, to ensure that high quality Mental Health First Aid training is delivered to all our clients and customers. In addition to supporting any membership compliance issues, you will lead on developing the quality and compliance of our instructor networks, improving our model of evaluation and overseeing any quality assurance interventions.

You’ll be a Level 3 in assessor and verifier awards, with at least three years’ experience in a quality assurance role; a train the trainer qualification would be an advantage. A competent communicator, you will be confident in engaging all stakeholders in quality assurance processes and navigating difficult conversations. A confident and experienced leader with high emotional intelligence, you will be effective in your coaching skills. You will be a highly organised individual who is self-motivated with a positive can-do attitude. You will be adaptable and enjoy working in a fast-paced, changing environment.

MHFA England is a Community Interest Company and is the leading provider of mental health literacy training in England. We are a friendly, supportive, fast-paced organisation and are striving to be an exemplary health and wellbeing employer. It’s important that we look after you and we are proactive in supporting all our employee’s health and wellbeing. You’ll enjoy 25 days annual leave, plus bank holidays, along with a winter and summer office closure in addition to your annual leave. We provide a pension contribution for you which is matched up to 5%. We’ll support your development and growth and help you develop your experience and skills to achieve your personal and the businesses goals.

We have embarked on an ambitious journey of growth over the last 18 months and if you are looking for the next exciting step in your career, this a great time for you to join us and play your part in training one in ten of the population in MHFA skills. We are looking forward to welcoming the successful candidate in to our talented and dynamic team.

MHFA England values diversity and inclusion and welcomes applicants from all backgrounds and sections of the community.

How to apply

Please see the attached full job description and person for more information about this role.

To apply please submit a covering letter and CV demonstrating how you meet the requirements of the role.

The closing date for applications is Sunday 23rd September. Interviews will be held in early October 2018.

By applying for this job you are confirming that you have read the MHFA England Privacy Notice and accept the conditions under which your details will be processed.

Additional Documents:

Apply Now