We love to hear from you and we're happy to help with any questions you might have. We also like to hear your feedback.

Our office opening hours are Monday-Friday 9am-5pm and we aim to answer all enquiries as quickly as possible.

If you have a question, please check out our FAQs before contacting us in case your query is answered there.

Need mental health support?

As a training organisation we can't provide mental health support, but there are lots of people that can.
Please see the links at the bottom of this page for a list of UK based charities and organisations who will help you.

General enquiries

Email: info@mhfaengland.org
Telephone: 020 7250 8062


Instructor training

Email: training@mhfaengland.org
Telephone: 020 7250 8051 or 020 7250 8133


Clients and partner organisations

Email: cet@mhfaengland.org
Telephone: 020 7250 8069


Press enquiries

Email: media@mhfaengland.org
Telephone: 020 7250 8116

Write to us

MHFA England
49-51 East Road
Old Street
N1 6AH


Part of the CAN Mezzanine community

Submit an enquiry


MHFA England policies

Equality and diversity policy
Complaints policy

Mental health support services and emergency help


Although we can't provide emergency support on an individual basis, there are lots of people who can. Here's a list of contacts for individual or emergency support for those in crisis. 


If you feel like harming or hurting yourself or other people:
  • Call 999

  • Go to your nearest Accident and Emergency (A&E)

NHS 111

Free number to call if you need medical help fast but it's not a 999 emergency. They can direct you to your local crisis support services and also offer health advice 24 hours a day, 365 days a year

Telephone: 111
Website:  www.nhs.uk/NHSEngland/AboutNHSservices/Emergencyandurgentcareservices/Pages/NHS-111.aspx


Support and advice


A guide to UK-based free mental health helplines by Cassiobury Court


ACAS (Advisory, Conciliation and Arbitration Service)

ACAS provides free and impartial information and advice to employers and employees on all aspects of workplace relations and employment law, including those concerning mental health. ACAS supports good relationships between employers and employees, but also provides conciliation services to resolve workplace problems.

Telephone: 0300 123 1100
Website: www.acas.org.uk


ChildLine is for young people up to the age of 19 to contact no matter the size of your problem. You can talk to a ChildLine counsellor about anything and this is a free, private and confidential service.

Telephone: 0800 11 11
Online chat: www.childline.org.uk/Talk/Chat/Pages/OnlineChat.aspx
Website:  www.childline.org.uk

Mind Infoline

Mind Infoline gives confidential support and information on lots of mental health related issues including where to get help, drug treatments, alternative therapies and advocacy. Mind also has a network of nearly 200 local Mind associations providing local services.

Telephone: 0300 123 3393 (9am-6pm Mon-Fri except bank holidays)
Email:  info@mind.org.uk
Website:  www.mind.org.uk/information-support/helplines/

Rethink Mental Illness Advice Line

Provides expert mental health information & advice on practical issues. They also give help to carers, health professionals, employers and staff.

Telephone: 0300 5000 927 (9.30am-4pm Mon-Fri except bank holidays)
Email:  info@rethink.com
Website:  www.rethink.org/about-us/our-mental-health-advice


Provides emotional support 24 hours a day, 365 days a year. They allow people to talk about feelings of distress and despair and are confidential and offer non-judgemental support.

Telephone: 116 123 (Freephone 24 hours a day)
Email:  jo@samaritans.org
Website:  www.samaritans.org

SANE Mental Health Helpline

SANE runs an out-of-hours helpline offering specialist emotional support and information to anyone affected by mental illness, including family, friends and carers. Open every day of the year from 4:30pm-10:30pm.

Telephone: 0300 304 7000 (4:30pm-10:30pm)
Website:  www.sane.org.uk/what_we_do/support/helpline