Accreditation Status
- National Trainer ()
- Workplace Instructor ()
- Instructor Member ()
Course Accreditation Status
Instructor Profile
Personal Details
Caroline is a founding member of MHFA England, one of the first 11 MHFA instructors to be trained by Betty Kitchener in 2006 and joined the MHFA England national training team in 2007. In Nov 2017 she was awarded MHFA England's most inspirational individual award, in April 2019 awarded MHFA England Ambassador status. She worked centrally for MHFA England as Quality Assurance Lead (2012-2014) and as an executive director (2014-2019). Throughout her time at MHFA England she led on training and development, partnerships and design, content development and writing across almost all the MHFA England portfolio of courses. This includes Adult MHFA 1 day, 2 day, Youth MHFA 1/2 day, 1 day, and 2 day , Armed Forces MHFA 2 day, and Higher Education MHFA 1 day, Community Fit 2 day and Fighting Fit 2 day (low to middle income countries mental health training). ;As an accredited British Association Counselling Psychotherapist (BACP) qualified in 2006, she draw's on experience gained through her private practice to further develop her; knowledge and skills as a mental health professional. She regularly supports organisations on a person centred whole system approach in mental health, she is a regular motivational speaker at conferences, media spokesperson and an all-round advocate for MHFA.
;Contact me for training : hello@lovemind.life
Work Experience
Ambassador, National Trainer and Instructor for MHFA England.
A self-motivated, passionate, hard-working MHFA England Ambassador, Instructor and National Trainer, with experience nationally and internationally in public, private and third sector organizations. Alongside this she has run her own business (www.phoenixphilosophy.co.uk) in psychotherapy, training and development for 14 year.. In addition to this, she has carried out work on international projects for mental health literacy programs in Uganda and Tanzania. In her career, her roles have been in multi-faceted and in challenging environments, including influencing and leading change in the workplace, education, suicide intervention, public mental health, wellbeing policy development and implementation. Her aptitude for writing and delivering training, strategic leadership is supported by her qualifications in psychotherapy and a practical understanding of public health requirements. She has a comprehensive understanding and value of the impact of mental and physical health, and of how policy, practice and training for this fits into the workplace and community as part of a whole systems approach.
Achievements:
Background in education from 1997
Founding member MHFA England and longest serving MHFA instructor in England.
Qualified and practicing BACP accredited psychotherapist.
Created and delivered the masterclass to train the Secretary of State for Health and Social Care and a number of NHS senior board level executives.
Personally delivered MHFA training to Norman Lamb, thereby influencing his Early Day Motion in Parliament calling for legislative change around First Aid regulations in the workplace.
In 2017 was invited by the Royal Foundation to attend a special World Mental Health Day event at Buckingham Palace recognising and celebrating the outstanding achievements of myself and others in the field.
Worked alongside the Royal household to help support their mental health strategy and training needs.
Awarded MHFA England Most Inspirational Person Award at the 10 year anniversary event in 2017.
Awarded Ambassador status in May 2019
Highly experienced in facilitation, mediation and managing challenging situations.
Exceptional public and motivational speaker with extensive national & international media experience.
Have run own successful business for the past 14 years, providing course development, training and consultancy in mental health, resilience and career development to public and private organisations, charities and individuals.
Youth lead and chair for the Youth MHFA in Schools project Expert Reference Group (2017-2019)
Held three governance roles on the steering groups for the Children and Young People's Mental Health Coalition (CYPMHC), the National Children Bureau (NCB) Partnership for Wellbeing and Mental Health in Schools and Public Health England Mind Matters
Has a specialist background in working with young people and staff in education. Worked as careers consultant and coordinator in international schools, state school and independent school across the UK and Europe
Armed Forces Lead for MHFA England ( 2012 - 2019)
Created the MHFA Armed Forces course and sat on the board (Royal British Legion, Combat Stress, SSAFA and Gloucester University) for the Dept of Health funded MHFA Armed Forces programme which trained over 7,000 people (In service, veterans and their families)
Have over 10 years of experience delivering training to senior members of the armed forces community.
Solo lead on development of the mental health literacy programme for the Ugandan People's Defense Force; implementing policy and practice in collaboration with the Ugandan Ministry of Defense, Ugandan Dept. of Health and the British High Commission.
MHFA England lead for Community Fit mental health training with FIKRAFYA (Mental Health Charity) in Tanzania;
Designed and written most MHFA England training products and course content currently in use.
Led on the quality assurance and governance processes for MHFA England 2007 - 2018) , ensuring the key objectives of the organisation are met within a high quality, evidence based and compliant framework.
Qualifications
15 years experience of of being a practicing BACP Accredited Psychiatrist
14 years experience of being an MHFA England Founder, National trainer and instructor
MHFA England Ambassador and consultant
Qualified to deliver all MHFA England courses and ASIST, Safetalk, Suicide First Aid courses
Supervisor and coach
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