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Overview

Empower managers in your organisation to build supported, motivated and committed teams

Managers are often the first line of support for their teams, making it essential that they can recognise early signs of poor mental health. Yet, many managers, including those promoted into people management roles without formal training, face critical gaps in wellbeing knowledge and how to best support.

Mental Health Knowledge for Managers bridges that gap through accessible, digital learning developed by workplace mental health experts.

This course provides a strong foundation in mental health knowledge and confidence that managers can apply immediately or build on further through practical, face-to-face instructor led training solutions within our people managers portfolio.


Who is this course for?

This course is aimed at people in managerial roles to help them support their teams’ mental health more effectively. Learners do not need to complete any other training prior to completing the course.

Mental Health Knowledge for Managers can support:

  • New managers – who may not yet feel confident handling sensitive wellbeing issues
  • Managers and supervisors – who interact with team members daily and are often the first to notice changes in wellbeing
  • Operational or shift managers – who manage teams where staff may face high pressure, irregular hours, or challenging environments
  • Middle managers – who are balancing business pressures and staff support, and in a key position to influence workplace culture

Introducing MHFA England’s people manager portfolio

Mental Health Knowledge for Managers course sits within our wider portfolio of manager training. Recognising that one size doesn’t fit all, our courses are designed to complement one another seamlessly.

See all our people manager courses


Benefits of Mental Health Knowledge for Managers

Managers will:

  • Understand and be able to fulfil managerial responsibilities around their teams’ wellbeing
  • Be able to identify signs of poor and ill mental health
  • Know when and where to signpost team members to further information and support
  • Learn to apply the Three-Step Approach to have effective conversations about mental health
  • Receive guidance on having mental health conversations
  • Understand inequality and its impact on mental health in the workplace
  • Learn about creating adjustments to support employees

Format

Digital learning, self-directed, accessible via computer, mobile, and tablet devices

Fully accessible and streamlined into one package of seven modules:

  • Supporting employee mental health
  • Managing workplace stress
  • The mental health conversation cycle
  • Mental health performance conversations
  • Creating reasonable adjustments
  • Supporting work-life balance for mental wellbeing
  • Understanding Inequality and Mental Health


Course length: 3hrs (25mins per module) 

Mental Health Knowledge for Managers is provided on an annual licence term, giving learners access to all modules at any point throughout the year. The licence term is flexible, with the option to extend or roll over access if your organisation wishes to continue the programme beyond the initial term. 

A scalable digital learning package designed to deliver consistent, high-quality mental health knowledge for your organisation’s people managers.


Compare our courses for managers

To see how this course compares with our other manager-focused training options and find the one that best fits your needs, explore our infographic below:

Comparison table
 
Request a demo for your workplace

If you have 50 or more managers in your organisation, contact our workplace mental health experts to learn more and arrange a free two week demo for one representative of your organisation.

Request a demo

If you have fewer than 50 managers in your organisation, we can recommend our Mental Health Skills for Managers course to meet your needs. Please get in touch with our team to discuss your training requirements and we will advise on the best options for you.


Get a quote for your workplace

Let us know what your training requirements are and we will advise you on the best option for your needs:

Get a quote

Course structure

1. Supporting employee mental health (25 minutes)

By the end of this module, learners will be able to:
  • Explain their role and responsibilities in supporting employee mental health  
  • Recognise the mental health spectrum and how people might move along it 
  • Describe different types of self-care and its relationship to wellbeing 
  • Identify some common signs of poor mental health 

By the end of this module, learners will be able to:
  • Recognise how different forms of inequality affect mental health in their team  
  • Develop awareness of their own unconscious bias and its potential impact on their team
  • Identify when social inequalities might be impacting someone’s wellbeing 
  • Carry out respectful and compassionate conversations about inequality 
  • Create inclusive teams that support the wellbeing of all team members 
  • Identify when to escalate issues of discrimination  

By the end of this module, learners will be able to:
  • Explain the impact stress and burnout have on team members   
  • Describe how to use the Stress Container as a tool to manage stress   
  • Spot when a team member’s stress might be affecting their mental health 
  • Identify techniques that will help their team members manage their stress 
  • Assess a team member’s role for the risk of stress 

By the end of this module, learners will be able to:
  • Describe how to use the mental health conversation cycle to discuss a team member’s mental health
  • Apply the cycle to have effective mental health conversations in person and online with team members
  • Identify appropriate support to connect people with, inside and outside the workplace

By the end of this module, learners will be able to:
  • Describe what reasonable adjustments are and when they need to be put in place 
  • Identify when reasonable adjustments might be needed 
  • Apply the conversation model to talk about making reasonable adjustments 
  • Explain the importance of making workplace adjustments to support the wellbeing of all employees

By the end of this module, learners will be able to:
  • Spot when mental health is affecting a team member’s performance
  • Have supportive mental health conversations with your team   
  • Use the mental health conversation cycle when performance is the issue
  • Ask difficult questions with confidence  
  • Provide effective support that helps improve performance  

By the end of this module, learners will be able to:  
  • Recognise when work-life balance issues are affecting your team’s mental health  
  • Apply the mental health conversation cycle to practical conversations about work and home life while maintaining appropriate boundaries  
  • Identify factors that affect mental health within diverse personal circumstances 
  • Implement flexible approaches that work for remote and hybrid teams  
  • Recognise when balance issues require support beyond management intervention